Privacy Policy

Last updated: April 7, 2026

This Privacy Policy explains how Nyorsoft s.r.o. ("Nyorsoft", "we", "us", or "our") collects, uses, stores, and protects personal data when you visit www.nyorsoft.com, contact us, request information, or use our services.

We are committed to handling personal data responsibly and transparently.

1. Who We Are

Nyorsoft s.r.o., Rudroffova 3, 831 06 Bratislava, Slovak Republic
Email: info@nyorsoft.com Phone: +421 911 558 102

For the purposes of applicable data protection law, Nyorsoft may act as:

a data controller for personal data collected through our website, inquiries, business communications, and client administration; and
in some cases, a data processor or independent controller in relation to information handled during a client engagement, depending on the nature of the service and the relationship between the parties.

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly

name
company name
job title
email address
phone number
website URL or domain
project or inquiry details
billing information
any information you include in messages, forms, or emails

Information collected automatically

When you visit our website, we may automatically collect certain technical data, such as:

IP address
browser type and version
device type
operating system
referring website
pages visited
date and time of access
general usage and interaction data

Information collected during service delivery

Depending on the scope of the engagement, we may collect or receive:

scope and authorization information
target domains or URLs
technical observations
communications related to the project
business contact details of your representatives

We do not intentionally request sensitive personal data through our website.

3. How We Use Personal Data

We may use personal data to:

respond to inquiries
provide quotes or proposals
communicate about requested services
verify business relationships and project scope
deliver services
issue invoices and manage payments
maintain business records
improve website functionality and security
protect our rights, systems, and business operations
comply with legal and regulatory obligations

4. Legal Bases for Processing

Where the GDPR applies, we rely on one or more of the following legal bases:

performance of a contract or taking steps before entering into a contract;
legitimate interests, such as responding to business inquiries, operating and securing our website, preventing misuse, improving our services, and managing business relationships;
legal obligations, where processing is required by law;
consent, where required, especially for certain cookies or similar technologies. The GDPR framework requires transparency around why personal data is processed and recognizes rights such as access, rectification, erasure, restriction, portability, objection, and rights relating to certain automated decision-making.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies for:

essential website functionality
security
analytics
performance measurement
user preferences

Where legally required, we will request your consent before placing non-essential cookies on your device.

You can also control cookies through your browser settings. Disabling some cookies may affect website functionality.

Types of cookies we may use

Strictly Necessary Cookies – required for the website to function properly
Analytics Cookies – help us understand website traffic and usage
Preference Cookies – remember settings and preferences
Security Cookies – help detect abuse or protect website integrity

6. Contact Forms and Communications

If you contact us through a form, email, or phone, we may process your data to:

respond to your message
discuss your request
prepare a quote or proposal
maintain a record of the communication
follow up on a legitimate business inquiry

Please do not send passwords, highly sensitive credentials, or unnecessary confidential personal data through public contact forms.

7. Client Engagement Data

When you become a client, we may process personal data necessary to:

confirm the engagement
define and manage project scope
communicate with authorized representatives
deliver reports and recommendations
handle billing, administration, and recordkeeping

Depending on the engagement, Nyorsoft may process certain information under client instructions, or may independently determine how to process some data needed to manage the engagement. The controller/processor distinction depends on the actual roles of the parties, not only on labels used in a contract.

8. How Long We Keep Personal Data

We keep personal data only for as long as necessary for the purposes for which it was collected, including:

responding to inquiries
maintaining business records
providing services
complying with tax, accounting, and legal obligations
resolving disputes
enforcing agreements

Retention periods may vary depending on the type of data and the legal or operational reason for keeping it.

When data is no longer needed, we will delete it, anonymize it, or securely store it only where retention is legally required.

9. Who We Share Personal Data With

We may share personal data with:

hosting providers
email providers
website and IT service providers
analytics providers
payment processors
accounting, legal, or professional advisers
subcontractors or contractors involved in service delivery under appropriate confidentiality obligations
public authorities, courts, regulators, or law enforcement where required by law

We do not sell personal data.

We do not share personal data with third parties for their own independent marketing purposes.

10. International Transfers

Because we may work with clients, tools, or service providers outside the European Economic Area, personal data may in some cases be transferred internationally.

Where required, we take steps intended to ensure an appropriate level of protection for transferred personal data, such as relying on contractual safeguards or other lawful transfer mechanisms.

11. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email transmission, or online service can be guaranteed to be completely secure. You should avoid sending unnecessary sensitive information through general web forms or unsecured channels.

12. Your Rights

Where the GDPR or other applicable data protection laws apply, you may have the right to:

request access to your personal data
request correction of inaccurate data
request deletion of personal data
request restriction of processing
object to certain processing
request data portability
withdraw consent where processing is based on consent
lodge a complaint with a competent supervisory authority

The European Commission's official guidance explains these rights for individuals under EU data protection law.

To exercise your rights, contact us at info@nyorsoft.com.

We may need to verify your identity before responding to certain requests.

13. Marketing Communications

If we send business-related updates or marketing communications, we will do so in accordance with applicable law.

You can opt out of non-essential marketing communications at any time by using the unsubscribe option where available or by contacting us directly.

14. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or security of third-party websites. We encourage you to review their privacy notices separately.

15. Children's Privacy

Our website and services are intended for business and professional use only. They are not directed to children, and we do not knowingly collect personal data from children.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal obligations, or business operations.

The updated version will be posted on this page with a revised "Last updated" date.

17. Contact

If you have any questions about this Privacy Policy or our handling of personal data, please contact: